We are currently experiencing technical difficulties, but have a temporary resolution in place that will allow most of our customers to get online. However, we will have to perform emergency maintenance in the next 12 hours and unfortunately during this time some customers will not be able to get online.

We apologize for any inconvenience and appreciate your patience.  We are working as quickly as possible to resolve the issue. 

  Some customers with older cable modems experienced connection issues with secure websites (https) and when attempting to send e-mail after a system upgrade.  If you are still having trouble, please unplug your cable modem, then plug it back in. If you applied the workaround and would like to change your MTU settings back (optional) please follow the directions here. 

We are experiencing an issue which is causing slow upload and download speeds.  We are working to resolve this issue as quickly as possible, but do not have a timeframe for when the problem will be resolved.  We apologize for any inconvenience and appreciate your patience.