Network Status

Current Network Status

Last Updated Status Description
05/19/2015 @ 6:43 pm Partial Outage

Our phone migration maintenance has completed for the majority of our customers.  A very small percentage (< .01%) of devices still require some maintenance.  We will work through these as quickly as possible.  All Internet service is working properly.  If you are experiencing any difficulty with your Internet service, please powercycle your cable modem and computer or router.  The default pin to gain access into the voicemail is 4227.  Please remember to dial *62 from your Digital Phone number in order to start the process for accessing your Voicemail.

If you have any questions or concerns, please don't hesitate to call our local technical support staff at 301-797-5000 or email us at support@myactv.net. Remember, our technical support is FREE and we're here 24x7.

We apologize for any inconvenience this has caused.  Please be assured all Antietam Cable maintenance activities are to ensure peak performance and reliability of our network and equipment.

Please visit http://phone.myactv.net for additional information regarding the phone service.

 

Incident History

Last Updated Status Description
03/06/2015 @ 4:20 pm Partial Outage

Some customers are experiecing issues while trying to check their voice mail. They are getting a fast busy signal. We are aware of the issue and are working to resolve it. We have no ETA at this time.