Network Status

Current Network Status

Last Updated Status Description
04/08/2014 @ 7:04 am Network Status OK All systems are functioning normally.

 

Incident History

Last Updated Status Description
03/14/2014 @ 2:12 pm Partial Outage

Starting at 10pm, Monday, April 7th, Antietam will be performing a maintenance on our internal phone lines.  This will make inbound calling unavailable for approximately 15-20 minutes.  We apologize for any inconvenience that this may cause.

03/14/2014 @ 2:11 pm Partial Outage

UPDATE: The webmail problems have been resolved.  If you have any questions or concerns, please feel free to contact us at 301-797-5000.  Again, we do apologize for the inconvenience this issue may have caused.

Our Webmail Portal is currently experiencing an intermittent connectivity issue.  Customers are reporting slow connectivity when attempting to login, send messages, etc.  We are aware of the issue and are currently working to get the issue resolved.  We do not have an estimate of when this issue will be resolved.  We apologize for any inconvenience this may cause.

02/06/2014 @ 10:05 am Partial Outage

Earlier today, we experienced a problem with our DNS servers.  Some customers may still be affected by this problem.  If you are having problems loading websites, we do have a work around if you are comfortable changing some network settings in your router and/or pcs. This will only work if your modem has all of its lights on.  Below are instructions on how to change your DNS settings to use Google DNS.  Note, there is no need to change these settings later.

https://developers.google.com/speed/public-dns/docs/using

We are also still experiencing significant power related outages from the snow and freezing rain storms from Wednesday. We have crews diligently working to restore service in areas where commercial power has been restored.  Our progress has been hampered in areas where commercial power is still out. As power is restored we will be able to restore cable service. Thank you for your patience as we work through these outages.  You may experience longer than normal hold times due to increased call volume.  We apologize for any inconvenience.