Privacy Policy
Annex A: Cable Privacy Rights Notice
Antietam Cable Television, Inc.
THE CABLE PRIVACY ACT
The Cable Act requires us to inform you about our collection,
use and disclosure of your personally identifiable subscriber
information.
BUSINESS RECORDS - INFORMATION COLLECTED/NATURE OF USE
To provide reliable, high quality service and maintain adequate
records, we keep regular business records that contain your name,
address, telephone number, social security number, and other personally
identifiable information. Such records include billing, payment,
deposit, complaint and service records, records of information
you have furnished to us, such as the location and number of television
sets connected to cable and the service options you have chosen.
We may also collect and maintain information about you that enables
us to provide a more personalized online experience, such as your
locate and preferences you indicate with respect to service options.
We use this information to sell, maintain, disconnect, and reconnect
services; to make sure that you are being billed properly for
the services you receive; to maintain financial, accounting, tax,
service, and property records including records required by the
terms of our franchise; and for the purposes described below.
By using the Service or Myactv.net, you consent to the collection
of this information.
DISCLOSURE
The Cable Act allows us to collect personally identifiable information
and to disclose it to a third party only if (a) you consent in
advance in writing or electronically; (b) disclosure is necessary
to render cable service and other services we provide to you and
related business activities; (c) disclosure is required pursuant
to a court order and you are notified of such order; or (d) for
mailing lists. Various persons may have access to your records
when needed in connection with our business. We may make your
records available to system employees; corporate directors; cable
system sales agents; businesses that provide services to the cable
system such as our accountants, lawyers, billing and collection
services; program guide providers, where applicable; program services
which may periodically audit subscription information; and representatives
of the franchising authority. We take reasonable precautions to
prevent unauthorized access to subscriber information. Furthermore,
as explained in our Privacy Policy, we may disclose you personally
identifiable information pursuant to (a) a subpoena issued in
a civil or criminal investigation or in litigation; (b) a civil
investigative demand issued by a government entity; or (c) a court
order ALI may also disclose personally identifiable information
to law enforcement agencies when expressly required to do so by
law.
As required by the Cable Act, we destroy subscriber information
that we deem is no longer necessary (in our sole discretion) for
the purpose for which it was collected unless there is a legitimate
request or order to inspect the information still outstanding.
MAILING LISTS
The Cable Act allows us to disclose your name and address for
mailing lists and other purposes unless you object. However, such
disclosures of names and addresses will not be in any form that
discloses the extent of viewing or other use you make of any service
we provide. If you do not wish to have your name and address included
on a subscriber list that may be used for mailing lists and other
purposes, please advise us by sending us a directive to that effect.
Please specify your name, address, service account number and
the specific action(s) you wish us to take on your behalf. Within
a reasonable time following receipt we will remove your name,
according to your request.
DISCLOSURE BY COURT ORDER
The Cable Act provides that the government may seek a court order
to obtain personally identifiable information, if it offers evidence
that such records are material to a criminal case, and if you
are given the opportunity to appear to contest the evidence.
SUBSCRIBER RIGHTS
As a cable subscriber, you have the right to review any personal
information held by us that pertains to you by giving us a reasonable
period of time to locate and, if necessary, prepare the information
for your review. (Preparation is sometimes necessary to avoid
disclosure of information relating to other subscribers.) You
are not entitled to inspect records containing information about
other customers; and you are not entitled to access to our billing
system. If you wish to review your personal information, please
contact us by writing to: Antietam Cable Television, Inc., 1000
Willow Circle, Hagerstown, Maryland 21740. Any personal information
that we collect or maintain that pertains to you may be corrected
upon your request if it is found to be in error. You may bring
a private civil action in the U.S. District Court and you may
ask to recover damages, costs and attorney's fees if the limits
under the Cable Act have been violated.
All contents of MyACTV.net are: copyright © 2002 Antietam Cable
Television, Inc., 1000 Willow Circle, Hagerstown, Maryland 21740
U.S.A. All rights reserved.
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